Damaged shipment

I just wanted to say Thank You to the customer support team at Glowforge. I recently received an order that was damaged and beyond use. I sent images of the order and the damage, the packing information, and my order number/information. Within a day I received a text that my replacement was on its way. I know a lot of times we don’t give enough recognition to those who work hard to fill our needs.

So a big THANK YOU for all you do.

A very happy customer.


Now let’s keep Creating.


Hello @ArtEnablesMe

It is our pleasure to help you and to make sure you can happily print!

Thank you for the wonderful feedback - I have shared this with the team.

Please don’t hesitate to reach out if you need anything else.

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