Debris in camera


#1

Just an FYI in case it somehow ends up being an issue with my machine. It appears I’m getting debris inside the camera. (They can’t be cleaned off.) The first piece of debris showed up pretty quick after getting the unit. The second one is more recent. It doesn’t seem to be a big deal now, but I’m worried about more getting in there and effecting things.


#2

I have one too. Not sure when it showed up, but I didn’t think it was there to start with.


#3

Thanks for letting us know about this, @kittski. Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.

@GrooveStranger, we try to limit forum topics to one issue per thread. Could you please open a new thread or email us at support@glowforge.com so we can investigate this for you? Thanks!


#4