Pretty straight forward, with a couple hurdles here.
I noticed in the forum first that people got their golden ticket email, I confirmed I was ready to receive it through glowforge as per the instructions in that email.
FedEx found me to fill in forms. No need for that manager thing.
FedEx was quite aggressive to resolve the issue, they would have had to send it back if they don’t get some paperwork from me. Everyone in the first rounds were “randomly selected” by CBSA for customs clearance. It’s easy to fill, no worries but check your phone messages to make sure you didn’t miss the call from FedEx.
I don’t think that box is getting into Canada without you filling in that General Agency Agreement unless CBSA is now letting them through.
That’s how it went for me, it may be different for you.
If you haven’t already I’d call FedEx and ask where it is and ask if it’s stuck waiting for that GAA
Make sure to @ or PM me if you have any more questions.