Delivery Issue


#1

I signed up for UPS tracking, so I could plan on being available for the packages. Unfortunately a GF was added to the name much like you would have in a Salutation. This makes the tracking useless. Please do not put a GF in front of the name on anybody else’s shipment. .


#2

You mean like “Glowforge John Smith”?


#3

Mine had GF as the salutation as well but it didn’t impact the UPS My Choice notifications.

By the way, congrats!


#4

Actually, it’s

GF {given_name} {surname}
{street address}
{address 2}
{City}, {ST} {ZIP}

I guess that somehow affects looking at tracking though?! I don’t see how.


#5

Mine had GF on the name too and it appeared in UPS My Choice no problem.


#6

Same here.


#7

Mine too. No problem with tracking. My guess is that the GF prefix is something Flex uses to distinguish their internal customer; Glowforge versus other customers.


#8

Mine was the same and I have no problem with UPS My Choice notifying me, well actually notifying my wife as our UPS account is setup with her email address :slight_smile: