Design doesn’t upload

I have a pretty small file I’m trying to upload. Machine is on. I hit upload. Select the file. Uploading window appears, then processing window appears, then disappears - no file. Then the upload button doesn’t work so I have to close the window and launch a new one where this process repeats? Anyone?

Sounds like a corrupted file - can you load it here so someone else can look at it
(I can’t cuz no good software on this computer :frowning: )

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It must’ve been it was a simple file I just re-created it and it worked

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I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!