I have been trying to load the pendant blank from the home page and it only says “rendering design” but will not load. This file worked a few days ago but has not worked for the past 3 days. I REALLY need to make some ornaments for gifts tomorrow but it is not looking promising Any suggestions?
Here is a file I threw together that is similar to the pendant, perhaps it will load for you.
Red = cut
Black = score (or ignore)
Right click and save the image or download here.
The support folks should be able to restore your file for you.
You might want to try a different internet connection, use your phone as a hotspot just to test?
I’ve never used it, but I just opened the pendant design and it came up in a couple of seconds.
If you would like a couple of different shapes, here is a page of blank ornaments I made. Obviously, delete or duplicate as needed. I went ahead and filled the whole 12 x 20 board. Right click and save as SVG.
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.
Oh my goodness, thank you so much! I hopefully will be able to teach myself Inkscape or Illustrator after the holidays! I have zero knowledge of either
Happy to help with Illustrator. I think Inkscape is the only program I gave up on.
Well bummer -my mac won’t save the file as sag Guess I need more training…
Did you try svg?
Yes, sorry that was supposed to say .svg I am finding that the Glowforge is not as user friendly as I thought. I know it is a learning curve but it is the things that I assumed would be effortless that are giving me problems.
Some things are effortless, like simple traces. Some require a lot of expertise with design S/W. Most things, just a little experience. Usually takes a couple weeks before the value is realized.
Which browser are you using?
Safari, Chrome, and Firefox all allow that file to be saved as SVG. Right-click on it, Save As, select location and file name.
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