This topic is for discussion of the August update posted here.
Lot of good news here.
Any details on how many extra degrees youāve squeezed out for the Pro?
Are all of the software/app changes already out there or are they coming to our Glowforge soon?
In light of the news ā and I will acknowledge that it is news and represents positive movement ā regarding the filter production, I will repeat my unanswered question of two weeks ago more specifically:
A few months ago, the heading on the date on the Account page quietly changed from āEstimated Shipping Notification Dateā to the much more straightforward āEstimated Delivery Dateā. As a native English speaker, I would interpret āEstimated Delivery Dateā to mean an estimate of the date by which a customer could expect to receive delivery. I would like to know if there is an alternative Glowforgian usage of these words at play here.
If not, the September 30 date that a suspicious number of us seem to have on our account pages does not seem to be close to realistic if a factory in Guadalajara is just now producing test units that you seem to have not even seen. What is the best case scenario for when you will begin shipping filters to customers?
Itās going to depend on the environment (moving air, humidity, etc) so weāre not going to change the specs, but it improves things by, very roughly, 3 degrees Fahrenheit on Pro only.
These are all deployed already.
Correct.
The posted dates per-person are correct if everything goes well. Thereās still a high degree of uncertainty as production units may not perform, there could be production problems, etc.
Exactly how āodor-freeā are we talking about with the filter? With venting out the window, the smells I get are primarily noticeable when the fans cut off. Will the filter be able to neutralize more of those smells somehow? By which I mean, all other things being equal, is a properly vented glowforge more smelly than a glowforge with the filter? Or are they comparable, and you just mean that itās odor-free compared to not venting at all or something?
If itās the former, I might regret canceling my filter last yearā¦ Lol.
BTW, Iām going to be livestreaming on Amazon in 3 hours (only slightly terrified of this) so I may not reply to questions until later today. Watch and enjoy the schadenfreude! We start streaming at 1pm PST.
https://www.amazon.com/stores/page/38CE8D48-3B43-4132-9007-62AE1E91F0A0
Iām going to say āsimilar to window ventingā so I donāt disappoint anyone, but weāre working to make it better. That said, itās tremendously subjective.
Ok, thanks for clarifying! A filter might be on my christmas list for next year
Thanks. My 80+ temps usually have 40% relative humidity so adding a fan to keep the air moving is easy enough vs a/c. Iāll turn off the a/c in the basement and turn on the dehumidifier and see how things go.
@dan youāll do great on this live streaming event. Youāre a natural, you know how to handle the unexpected and just roll with it as youāve shown all of us here for years.
Glad to see Glowforge moving forward in such a big way.
It is hard for me to see how these things can both be true. When the bulk of pre-orders were being shipped, customers on the East Coast were reporting four to six weeks from shipment to receipt. So unless something has changed, for me to get my Glowforge ā and an air filter from Guadalajara ā on the East Coast by September 30, you would kind of need to ship it this week, yes?
The actual shipping time was only a few days if you look at the UPS tracking info.
Most of the rest of the time was just order fulfillment (including actually building, testing, and packaging the machine).
esĀ·tiĀ·mate
verb
past tense: estimated ; past participle: estimated
ĖestÉĖmÄt/
- roughly calculate or judge the value, number, quantity, or extent of.
When are the rest of the promised software updates going to arrive? Accurate passthrough, ect. We are a year+ past commercialization. It appears to have ādisappearedā from the main website.
I really hope the current border/trade negativity with the US doesnāt effect my Canadian order.
Anything you can do to reassure us that our dates arenāt going to slip again? Even if its a percentage through the process of getting everything done?
Yeah, thanks for that. The thing is, for the last two and a half years, Iāve been having to parse the Glowforge definition of āestimateā, and itās a little different from what it says in the dictionary.
Right now what Iām trying to get a sense of is whether the date thatās listed in my account page is actually attached to anything real. The idea that Iād have a unit on my desk in a little more than six weeks when they have not even seen or tested production units at Glowforge headquarters has a familiarly delusional odor about it.
I donāt recall anyone reporting this. I recall a couple of UPS snafus, especially last December, that made things take longer, but not five weeks longer. Six weeks from email to receipt, yup, most definitely. Mine was three weeks to the day, two calendar weeks of waiting and one calendar week in transit.
I agree that receiving an air filter by Sept 30, which is what theyāre still claiming for me, seems not likely. That initial production runs are being made now, however, makes by end of October for me possible and this year, with no major issues, very likely.
A little late to mention this, but shouldnāt there be a link, or at least a canāt miss this link, from the actual glowforge listing on Amazon? I was just there and didnāt see one.
I stand corrected. I am a lot less sanguine than you about getting shipment this year, though.
The Ponoko discount is great news! Iāve done exactly that workflow before: prototype on the GF, then send it to them for production.
Is the discount for only for cutting costs, or does it cover material prices, too? Theyāre separate line items on the Ponoko invoice, and their coupons usually only cover one or the other.