Discussion of mid-March 2018 update

Thanks for that info. I have been wondering about the differences between the US and Canada. I always thought both countries were on board with the same safety rules and regulations. After some in depth reading I see it is a very convoluted path to certification and each country certainly does have its own hoops to jump through. I wonder then why they allow anyone to purchase a device and drive it across the border if it doesn’t meet the certification requirements?

Technically they don’t. There are just too many things. A border guard cannot be expected to know all of them. They’re trained to keep out agricultural pests, collect duties and keep out illicit substances you can snort, inject, smoke or otherwise ingest. After that it’s hit and miss (probably an over simplification but not by much.) We came back into the US from Saskatchewan once and had a long chat with US border agents. Not because I think they suspected us of anything, but because they were bored. It was a lonely outpost with no other crossings while we were there. I also passed into the US at International Falls just before 5pm on a Friday and we could have had severed heads and cocaine piled up in the back seat and not been stopped (pre 9/11.)

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I know that everyone who doesn’t have their unit feels like you do - it’s tremendously frustrating to not have the product you paid for, and I wish we had a way to get it to you sooner. Like all of our dates, domestic and international, it’s a forecast and will change constantly as we get information. Recently we’ve been moving dates in as often as out, but all we can guarantee is that your date will always be as accurate as we can make it, and we’ll reflect any new information back to you as quickly as we can.

Has anybody had their date change to a day in the past?

Woke this morning (UK) and my date shifted from the 20th of March to the 9th…

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Me too, I woke up this morning and my date has shifted from March 22 to yesturday… (Spain)

Seems it’s happened to a few of us in the night: Estimated Shipping Notification Date has become crazy!

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They seem to send out the emails late in the working day on the west coast, so that is late at night in the UK. So perhaps it means you will get the email this evening.

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Fingers crossed… Can’t comprehend how many times I’ve refreshed that page over the last couple of weeks… was a nice surprise this morning.

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Maybe you’ve already got your Glowforge and misplaced it.

Did you check under the couch cushions?

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Haha! If only… I will check just in case. Big cushions on this couch

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Same. My date was 26th March and now 9th March like yours. I’ve emailed to ask if this is correct.

Just checked and mine has changed again from 9th March from earlier today to 16th March!!! I know it’s just tomorrow but what the actual heck…?! It’s just bouncing around back and forth. @dan can you please clarify as I’m pretty sure it’s not just me?

Correct, not just you, mine has gone from the 22nd to the 13th to now the 16th…

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Mines jumped from the 9th to the 16th since this morning too…

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Yes it looks like UPS is not the best courier ever. There is no way they will deliver on a moment that I can be home and now I have to pick up the labeled unicorn droppings in a city that is 60 miles from my home. And I probably have to go there again to pick up the unicorn itself… They can’t deliver to my local UPS centre because I have to pay € 52,70 in taxes (that is only foor the poop) and I have to pay this personal in cash!

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I Feel like we’ve been pretty patient, but the whole pushing dates back for Canadian customers thing… well, it just sucks.

You don’t have to pay in cash if you use mychoice. Just did it for our delivery.

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I don’t have the details, but we found a bug in our forecasting system that accidentally put today’s notifications as being in the past. Apologies!

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And it’s not even April 1st.

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Hows International shipping/production going? Haven’t heard of our gf since the golden mail came about a week ago :astonished: I had the feeling that units were shipping quite fast in the last few weeks?