I’ve had mine for coming on 5 years with zero issues that I didn’t cause - have you made any changes to how you use the machine so you stop breaking parts?
I use the machines for one material that burns much cleaner than most of the stuff people use. I’m sure that all of the failures are user error. Like cables frying internally, yeah, definitely my fault.
Software not functioning properly, sure, my fault.
Like I said, no issues in coming on 5 years, but as I didn’t come into this laser with pre-conceived notions I tend to see what I’m doing wrong rather than blame my tools.
Sounds like you solely want to vent, so I’ll leave you to it.
I used deduction.
i also reasoned that you are a major glowforge fanboy - having purchased 5 of them
and am puzzled why you are B&M’ing - with all the $ you have paid you could have bought a Trotec or a Boss laser, but you keep buying Glowforge.
Well on my way with another company. However, when you buy multiple machines to ensure that you never miss a beat and they all fail with different issues, I doubt it’s user error.
Most people who can’t afford to buy better machines would say anything to defend a company that obviously builds with low grade parts. Why would the grommets used that rub back and forth on a metal piece be made from plastic? That alone has set me back several weeks with broken machines.
Case and point proven. People defend this company and their lack of reliability to make themselves feel better. See this post from another user that was just posted.
I was a huge supporter of this machine, had several friends buy one based on our recommendations, but in the last month, this thing has just been garbage. its peak order time and for the second time in 2 weeks the thing is a brick. I now have to cancel orders, lose money and reputation because of quality control issues with these machines. I even defended this company on the many FB groups I’m in. I’m at the point of returning it and getting something reliable
