I’ve had my laser for over 3 years now and it does not cut the same anymore. Barley passed through at all let alone needs like 5 or more cut times. Is this normal? Do I need to replace anything?! Can the bulb/laser tube be replaced? What do I need to do?
Contact support. Yes, the tube has a shelf life, even if not used.
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I’ve read online that they don’t do replacements anymore like they won’t ship you a light bulb but you’d have to ship the whole glowforge to them?! I live in Canada.
They have never shipped replacement tubes, it always had to be sent in.
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Oh ok thank you! Do you know the average pricing of all that?!
Somewhere between $500 and $1200 US. Probably extra for shipping to and from another country.
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