I’m so sorry about the error you’ve experienced inside of the Glowforge App regarding the Y axis location when adjusting your designs in the workspace. I appreciate you working through the details the community members have provided, and for posting such great information!
As @Jules pointed out, we are investigating this error now, but I’m not able to provide any updates regarding a resolution.
It also looks like we’ve been trying to reach you via another Forum post, as well as a direct email, but you may not be receiving our response. Could you let me know if you’ve received the emails my colleague @Brandon.B or @MorganW sent over previously? We want to make sure we get you back up and printing as soon as possible. I’ll keep this thread open, and check in to see if you’ve received our response.
Please let us know!