Hi, we cut out a sheet of ear savers for our local community hospital and they did great…except the design was so low in our glowforge that the last 3 rows burned into the plastic of the crumb tray. How can we cut more for our rural little hospital and allow our 2 remaining pieces of acrylic (which came with the printer at purchase) to be placed higher on the crumb tray. Maybe I’m just not understanding moving the file around on the acrylic. Help please. Oh, and thank you very much for this file and giving us the opportunity to help out our hospital staff and first responders. Rufus K
Without seeing anything (like screenshots) it sounds like the design needed to be dragged “higher” up onto the work area. Sometimes files don’t come into the GUFI at the right spot, depending on how it was made/saved. With the design selected you just move it to where you want it to cut.
It sounds to me like your crumb tray isn’t properly seated in the GF. You should never laser into the plastic. I assume you mean up by the front of the GF? You probably have your tray pushed too far into the machine. there are small divots for the feet. It’s documented somewhere, lets see…
You should not have been able to burn into the plastic of the tray unless you accidentally bumped the head while the machine was on and it lost it’s position. (And yes, check the position of the tray. Check to make sure the round handle is at the front of the machine…it might be in backwards.)
First thing, turn the machine off, then move the head back into home position by hand. Turn it back on and let it finish the startup calibration sequence.
Then click CTRL+A to select all of the lines, then use the Up Arrow on your keyboard to shift the whole design up until it appears to fall inside the bed area.
Here we go, page 29.
Jules isn’t wrong, the head may have gotten out of position, but the tray being out of place is a lot easier to do, check that first.
A pic of what you’re seeing would be helpful to troubleshoot it.
Thank you all!!! We did have the crumb tray in backwards. A picture is worth a 1000 words, as they say. Got that picture printed. This has been an “Ah, ha!” moment for us. Thanks everyone for your help. Rufut
Glad you got it solved. If it’s any consolation, you’re in good company and it’s not the first or last time it will happen.
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