I’m in Canada, and have ordered a Pro in June 2017, but still haven’t received it yet. The estimated shipping date kept changing, and became later and later – now my air filter is supposed to be shipped on Mar 2019
I contacted custom support many times, but they always said they are experiencing an issue with international shipping. I really wonder how a company can survive if they can’t even handle an issue with international shipping… What’s worse, they wouldn’t send me any updates until I asked.
This is my worst experience in purchasing equipment. Has anyone experienced a similar situation?