I am 99.8% positive I used a “tried & true” engraving setting (1000/84/225) but these pixelated-like lines showed up rather than being a clear engraved letter, I upped my LPI to 340 and everything was fine; a little deeper of an engraving than I would like but whatever.
Yeah, definitely not like it should look - and also I think a stronger cut than it should be. You should either email that picture to support@ or open a post in P&S and hopefully a staff member can see something in your logs
Yeah, a “lately” almost always means cleaning. There are multiple places that need to be cleaned. The instructions at support.glowforge.com are very thorough!
I ended up needing to replace the front carriage wheel; it had split! Cutting was ok but the engraving was so shoddy so I’m guessing the other 3 wheels were over-compensating for the broken 4th wheel.