Engraving Skewed

Hi,
Anyone have any issues or solutions to engraving being skewed? Support has had me adjust the printer pulley and then sent a new pulley wheel. Attempted several test prints this morning and each are skewed. I have moved the print around the bed and attempted in different spots.




Kind of looks like the head was bumped or the air assist fan shroud touched the material, you can draw a straight line across the design where it is misplaced suggests that line is where the calibration changed.
I have seen that happen in the far right at the far front of my machine. I just stay 1/2" away from that limit.

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It’s strange but agree. This was in a flat piece of cardboard. Nothing to come in contact with the printer head.

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In my case I think the head just touches against the mechanical limit

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