Engraving will not let me adjust settings

I have a GF Pro. Today I noticed that I cannot increase my speed past 1000 (1000 maxes out). I also do not have the option to adjust other settings in engraving.

Is the thing you are trying to engrave a bitmap or an image? and should you share a screenshot of the issues you are having on the dashboard?

Higher speed engraves are only for bitmaps per this announcement:

As for not being able to change the settings, as @primal_healer said, a screenshot would be helpful.


Thanks for the help @dklgood and @primal_healer. The faster speeds are available for bitmaps and not for vector images. Could you share a screenshot of the settings you are unable to adjust?

Thank you. That was my issue, it was not a bitmap.

I am glad to hear you figured it out. I am going to close this thread now. If you have any other questions or if an issue arises please feel free to start a new thread or email us at support@glowforge.com.

Happy Printing!