So had a strange error I have not encountered before which was I stopped a job via the GFUI as I wanted to change the engrave power on some non-proofgrade acrylic (Inventibles 1/16" clear) and after editing the parameter, pressed print and got this (at 11:10est if you want to look in a log) twice. (BTW: praise on an actual error message rather than just “something failed”. Anyway despite the usual “repeating the same thing, and expecting a different result is the definition of insanity” thing, I waited another minute, pressed print and it worked.
Heh, this immediately jumped out at me and I was going to say the same thing. It’s a start, anyway. We know something was bad, and that’s apparently not good.
Yah. I see this a lot. Why they have not implemented a wait period for uploads is beyond me. The upload should just stay up in the cloud until the Glowforge is ready to accept the job.
Time to start taking bugs out of the hopper, and put them on the table to be fixed!
So it’s kind of funny, but nearly every time I’ve canceled a job (which, admittedly, is rare) I’ve had this happen. Sometimes just waiting a minute works for me. But, as I recall, most times I have to go back Home, then re-open the job and then it works.
Detailed perhaps. A well written error message would read something like,”Server busy, please wait until the cooldown process is complete before submitting new jobs.”
A well written App would buffer the submitted job until it could be processed, and skip the error message altogether.
Thank you so much for letting us know and I’m glad you were able to print. I’ve passed this on to the team to investigate. I’m going to close this thread but if you see this again please go ahead and open a new thread.
but kudos for the detailed error message, guys. More of that please.