Thank goodness it’s not just me. I was in a huge panic! Misery does love company 
2 Likes
same issue here.
as of 12:51, still down
Not happy!
Experiencing the same issue in Pennsylvania. Checked https://statuspage.glowforge.com but nothing showing there. But luckily this forum helped by letting me know the issue isn’t just me, so I don’t need to troubleshoot my home network 
Same here all morning!
Still having the same problem. Glad I turned my Indoor Filter to a Vacuum Chamber for plastic molds so i can do something else. At least now it is useful 
4 Likes
Thats thinking outside the box!
Started late last night for me. I’ve restarted and shut down everything many times. I sent an email to support.
Same problem here, Have run my Glowforge since 2017 & no problems, now I get this error when loading up a new file. Please help!!!
A GF tech answered in another forum. They are now aware of the problem and are working on it. Just hang tight and keep your fingers crossed!
3 Likes
I’m having the same issue.
Thank you for the update!
Thank You for the update
Thank you for the update. I have it open but had to refresh the browser.
I just posted I was having the same problem. seems like its a site thing not a user error at this point.
Adding my name to the list here so I’m notified when the issue is resolved 
Same ugh
YAY! FIXED! Good Work!