Filter stopped

Hi there, we were cutting and the GlowForge filter cut out suddenly. I’ve changed the filter cartridge, the fuse, and tried a new outlet. I used a multimeter and the power cable appears to be good. The power does not come on at all and the light on the back does not illuminate. Please let me know what the next step is. Thank you.

Oh no! I’m so sorry to hear about the trouble with the Air Filter.

I’ve just reached out by email with the next steps. We’ll continue working on this with you there, so I’m going to close this post.