I just have no words… In addition it taking 24 hours to get help through the CS email team, no spare parts are in stock. Literally not one.
I love my machine but wow, everything else is operating like a mom and pop hardware store. I just don’t get it. Why does it seem no one cares/listens to the people who spent thousands of dollars on this machine when we ask for at least a chat option and if not, at least keep your spare parts in stock!