Fixed: Locked out of the store (500 error)


#1

UPDATE: I was able to place an order this evening. (I’m assuming some kind soul at GFHQ fixed it.)

I see from recent threads that others have also encountered this. I’ve been locked out for a few days now and I reported it via the contact form right away, but I don’t think Support has noticed yet. Hopefully they will see this and reset my cart so I can throw more money at them. :wink:


#2

Curious behavior, I just placed a 10 sheet order last night.
I will be disenchanted if the cherry ply arrives with that bad finish we saw in that one order.


#3

Other people have seen this error off and on. Here is one solution that @rpegg found:


#4

I would try this solution, but I can’t actually get to my cart.


#5

Thanks for the update! I’m glad you were able to place your order. We’re investigating the issue. If it happens again, please start a new thread or let us know at support@glowforge.com.


#6