Focus error

Anyone else having this issue??
Glowforge pro WILL NOT focus. Keeps displaying “error message” I have to keep reloading the page. I’ve cleaned everything repeatedly, checked wires, plug ins etc. At this point it takes me all day to do a project…Thanks for your help

There are a few things that could cause this. Most common is trying to focus lower or at the crumb tray level, or at over 1/2" above the crumb tray level. I have had that problem even at 0.5003 inches, and occasionally when it is clear acrylic, thin paper, or nothing where it is trying to get a focus point.

The other thing that can cause the issue is a bad calibration there is a step by step outline here:


Also, there are two small windows on the bottom of the head on each side of the lens bore, make sure they are clean.


This topic was automatically closed after 30 days. New replies are no longer allowed.