Every time I press print, it begins the upload then shows my forge goes offline, comes back on, then re-centers. It will not go beyond that. I have been trying to print something since yesterday with no luck. Any ideas?
Scott
Every time I press print, it begins the upload then shows my forge goes offline, comes back on, then re-centers. It will not go beyond that. I have been trying to print something since yesterday with no luck. Any ideas?
Scott
It sounds like maybe a wifi issue, but could also be just some things need cleaning. Start here, while you’re waiting for support to come around: https://glowforge.com/support/topic/troubleshooting/stuck-calibrating
Yeah, the offline aspect definitely appears to be WiFi-related.
I would agree if it wasn’t happening in the exact same spot every single time. It goes offline and then jumps right back on to re-center.
I’m so sorry for the trouble.
The most common solution to Wi-Fi challenges is to restart all the devices involved in connecting to the internet.
If that doesn’t work, we have two more suggestions that often make a big difference:
I hope this helps. Please let us know if you’re still having trouble.
I have tried all of that. Nothing is working.
Wait… Holding breath… it is now past that point and is preparing… and it is printing! YAY! No clue what happened, but it is working now. So strange.
I’m glad you resolved it! I’m going to close this thread for now.
That being said, if you run into any other trouble, please don’t hesitate to start a new topic, or email us at support@glowforge.com. We’re here to help!