Freezing up

Every time I try and copy and paste something on the GF screen it locks it up and I have to shut it down or wait for awhile for it to finally copy it. is there a problem with this part ?

What are you copying? How complex is it, are there a lot of line segments?

Clear your cache and restart your browser – that fixes GFUI weirdness for me most of the time.

@kellyroberts521 If you could post the file you are having an issue with we would be happy to take a look.
Also if you could please do the following:

  1. Go to
  2. Look for the header that says “Your web browser’s unique URL”
  3. Click the button that says “Copy URL to Clipboard”
  4. Reply to this, and paste in the link provided

This will help us understand the circumstances around your error so we can work on it for you.

I see that the community has provided some good advice on the next best steps.
I’ll keep this thread open, and see if any of those steps helped. Let us know how it goes!

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email