Front Carriage wheel needed for Pro!

Front carriage wheel has broken on my Pro and I need to get replacement parts ASAP! Thank you

Post a picture here so they know exactly which one. They’ll end up responding by email since this requires personal information, but they’ll get you what you need!

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The other front one looks cracked. Also, the rear one visible in the first pic, it appears you can see the bearing down in the groove?

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Hello @jlfrisella,

Thank you for reaching out to us. I’m sorry to see you have broken v-wheels.

I see you also emailed us about this issue. We will follow up with you on the email ticket since we need to confirm some personal information in order to get your replacement part sent.

To avoid duplicate communications, I’m going to close this thread now. You should receive an email reply from us shortly.