I really hate to complain …I have a small business and so I know how it is to be on the other end, But tonight I have to write about this here.
Been following since the beginning …love the company …love the innovation… love the webinars…(even though I missed out of the spirograph files giveaway)
But tonight I sit here in fort of my keyboard terribly frustrated and tired.
So here’s my story…I got my GF about a month and half ago. Out of the box had issues with Constant scanning…Homing…scanning …centering… etc etc… you get the picture. 4 times out of 10 it would work with no issues.
Read up on all the tricks. Even got a new router from Verizon and two extenders plus and additional high bandwidth Router piggybacked thinking that its just my wifi connection since I am a basement. Right there I spent about $500.00…not GF fault …but just saying…
As much as I love this machine … to me its biggest drawback is using the web interface instead of a dedicated desktop app. Now I get it about the cloud based app and all…makes it easier to update software …but the downside is the whole WIFI thing for me has been totally sketchy . I’m practically crossing my fingers every time I go to use it…I bought this for my small business and I’m at a level that I know I can start making money with it…but it seems to me that the reliability changes daily. As in tonight I have finally had it. So much that I really feel like selling it. So frustrated spending countless hours rebooting restarting shutting down restarting again all to no avail. Even my IT guy asked me “where’s the ethernet port”?
I also had bought the Air filter setup…which I am kind of scratching my head about as well. It really does not do much if anything at all except stink up the shop.
Then factor in another 1500 I have spent so far in materials and your looking at almost 10K and I still don’t to have a reliable machine that I can plan my production schedule around.
The nail in the coffin is…I just had a flood in the shop and the box I was saving that it came in got trashed…
I read that I would need to buy another box for$250.00 …so lets say I need to send back… I need to drop another $250.00!!!
All this cash and I still do not have a fully reliable machine.
GF guys… please chime in here because I am at the end of my rope…