Reading the ‘Your topic is similar to…’ section as I write this, there is a LOT of frustration over many things around Glowforge.
My current one is watching all the great stuff people are turning out, while I have a half unpacked glowforge (my second, as the first was also faulty) waiting for Support to give me options about my loose belt. If it needs to go back, so be it, if you have a fix, let me know. The said they would look into it on Thursday and then it runs into the weekend with no way forwards at this point.
I read of so many issue with ex-factory units, it does make me wonder about quality control. This belt is so obviously loose, screwing int the red securing screws would have made it impossible to me… and then there was the guy with NO MIRROR in the laser head - how on earth was that tested??
These units should have a QC Tested By label so there is some follow-up and comeback for units that are discovered as faulty.
Enough ranting, I shall now go and 3D print stuff instead