Have you ever experienced shocks, while touching the silver trim of the side panels or the lid handle, when the laser tube is firing? I have been reading a number of report of people getting, what they assume were static shocks while their Glowforge laser was firing. Yesterday, I was working on a late generation Glowforge Basic when I noticed an extra bonding strap on the bottom of the Glowforge. It bonded the power supply to the Glowforge chassis. I had never seen this strap before and I have been repairing Glowforge’s for over a year.
A friend of ours had been having issue with shocks since they purchased their Glowforge. On examination, I found their machine did not have the bonding strap, so I installed one, and lo and behold, there was not more shocks. These photos show where, on the bottom the bonding strap is missing and what it looks like when installed.