I don’t see a section for feedback or suggestions so I thought I would post it here, especially since some things just seem broken and are VERY frustrating to use if you are trying to do any serious work with the GF. The app has very bad actual UX (user experience) I dont think the developers actually test and use the features they release (college software UI/UX dev here)
Buggy:
-When I add a new file, I have to click it multiple times until it actually selects it to move it. Clicking it once, it actually deselects it, and I cant just click, and drag. VERY frustrating when I am doing this 20 times per project.
-Along with the above, even if I try the new feature with the scale/size box, if I click it to type a number, the box disappears, you click right thru it. Very annoying
-Sometimes the keyboard shortcuts to move files just stops working. and I have to refresh the page to get it back. Clicking and dragging is not a viable option when you are trying to move something a nudge. I use the arrow keys but randomly it will stop working and I cant figure out what makes it do that to replicate the problem. Not sure if it is after I scale the item with the numbers or what.
Feedback/Suggestions
-When adding a file, it would be great if the file was added IN MY CURRENT VIEW and not off screen up in the top left corner. I almost rarely work from that corner. I am usually in the center. Some files, Jigs, products etc, just do not start up there. I hate when I am zoomed in 150% add a file and it is no where to be found. I have to zoom, out, or pan to the corner, try to drag it (in which the above problem happens that I have to click multiple times).
This is also why the 2nd problem above, selecting the Scale box would be helpful if I could just type in the exact X/Y position to put it where I am working then it wouldnt be a huge issue, but that doesn’t work either!
-Add multiple files at once. This machine really feels like it was meant for hobby and not for business. If I am trying to add multiple files at once, I have to click upload 10+ times, but also have to move each item first so they arent over top of each other. Should be able to add multiple files at once, and it should place them next to each other so you can easily select which file you want.
-I should be able to delete a file by selecting the item in the left panel. I should be able to select in the left panel and click the delete key on the keyboard to delete it, or even have a delete layer option (Cut, Score, Engrave, ignore, DELETE) instead of only being able to do so by selecting what is in the camera/bed (see below for more)
-When I select a file in the bed/image, it should ALSO select the layer that is on the left column. I don’t know why it does not do this. If I have a bunch of files open, if I click the file in the bed image, I have NO CLUE where it is in the list and I cannot just simply click it and then edit the settings. This should be so basic. It ties into the problem above. Because I cannot just delete a file from the left column, i have to hover over each one until the one in the bed image highlights. instead of just selecting what I see in the bed image and it also selects the layer in the left.
-Easier Aligning. The box where I can type exact numbers definitely helps now. But would be great to be able to select 2 items, click align (left, center, right, etc) boom. A grid would also help align things to products so you arent guessing where the center of the item is. OR, a line drawing tool where you can drag out the length of what you are engraving on, and center everything to that. I misalign text all the time because some products are not all the same exact sizing, nor are text characters.
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I wonder if anyone else notices these issues? I can’t be the only one using the GF for lots of daily usage and uploading more than 1 file at a time. These issues probably do not bother someone printing 1 item project once a week or something. But I am creating products with 10+ file requirements every day
thanks!!