GF APP IS DOWN.... It's not your machine

White screen, can’t re-focus or calibrate…


Thank God I thought it was just me !

Thank God, I was worried it was just me.
update mine is up and running again…that was fast!!

1 Like

Wonder what is up.

Yeah… I had to take a deep breathe. Bit of Anxiety there for a second… I’m sure they will fix the bugs!

1 Like

Yeah, they need to update that so people don’t freak out.

1 Like

Image is already back up on my end…

I’m sorry you ran into trouble. We were experiencing a system outage at the time of your report and I believe this caused the issues you were seeing. We’ve resolved the cause of the outage and you should be good to go now. If you’re using the App, you may need to refresh your browser.

1 Like

mine is still offline after refreshing, restarting, etc.

I am trying to complete setup on a brand new Glowforge. I get an error “too many redirects” when trying to logon or go to the site. I have cleared the browser history and cookies and tried several different machines and browsers with no luck. Please advise.


Brian Ching

You’ll want to open your own case about that so somebody can respond to it quickly and appropriately.

1 Like

You’re not still offline are you? Everything should be restored by now.

i had to leave the house :confused: so I’m not sure if it’s back up yet.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.