I am trying to cut the GF sidecar. One of the SVG files is bigger than the cutting area of the GF. I am unable to separate the pieces to cut the parts inside the cutting area. how do i do this?
What is the sidecar?
That’s a 3rd party design from Big Blue Laser Designs. You should contact the designer for support with his file. Mark’s great and will work with you I’m sure.
Posting in this forum creates a support ticket with Glowforge’s customer support team, and I don’t think they’re going to be able to help you with something you didn’t buy from Glowforge.
I see that the community has provided some good advice on the next best steps. I’m going to move this thread to everything else since it is an issue with a third party design someone might know more. If you run into any other trouble, please start a new topic, or email us at firstname.lastname@example.org. We’re here to help!
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