We’ve been using our GF for a couple of days without any problems. Tonight it won’t turn on. There’s nothing.
It’s plugged into a wall outlet, which is not tripped. We even tried another outlet. The lids are closed. It’s vented properly. We cleaned the vent and the inside of the machine. We checked the plug into the machine. Any other troubleshooting suggestions?
I dread the thought of having to return it and wait on a replacement. We’re using it for our full time business.
Is it a pro? If so, there is a little round interlock on the back to check as well.
It looks like a staple. Make sure it’s pushed all the way in.
We have the Plus. I don’t see something that looks like a staple on the back.
Oh no! I’m so sorry to hear that.
You mentioned you tried a different outlet. The only other thing to verify is that either of those outlets work when you plug in a lamp (or anything else).
Yes, they both worked with other items. What should we do at this point?
Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.