GFUI on mobile phone troubles

Community Support
1

I can’t select the machine to print to in my mobile phone.

I’m stuck, therefore, on a single Glowforge, and not the one I need most.

I use a small-screen iPhone SE with a little screen.
I design all my stuff in the morning on a desktop computer with a huge monitor, and the kid in the studio swaps out materials, pushes glowing buttons, and handles assembly, packaging, and mailing. All day long, I go about my life, and when a machine is free, I pull out my phone and I send jobs to the kid in the studio. I have 3 Forges in my workflow.

It’s a great workflow. I hired another designer that also sends stuff to the kid.

Except I can’t switch machines from my iphone. The mobile GFUI has always been tight and has often required switching portrait and landscape to get what I need. Now that’s not even enough space.
Is there a better way?
Can you make the GFUI work again, please? I really need less promotional icons and material in my tiny mobile 3-inch workspace.

Glowforge
Glowforge750×1334 130 KB

Anybody have a solution for me?

image1
image11334×750 152 KB

Thanks

2

You need to open a support ticket, they do not monitor the discussion forums.

3 Likes
3

Thanks. They used to… and if anybody on the forums also uses a phone then that’s helpful.

I’ll go right to the source.
Thanks @eflyguy

4

Try scrolling to the very bottom of this page on your phone and see if there isn’t a box to accept or check so that the banner disappears. You can also try logging in in a different browser from your phone.

3 Likes
5

They discontinued participation here a year or so ago, and renamed this forum section to “community support.”

It’s unfortunate, the community here was strong and a large part of their success, in my opinion.

4 Likes
6

For anybody else who seeks answers to this question, my current solution is (in settings on iphone) to change the view of my browser to 85% rather than 100%.
It shrinks all my pages in the browser.
It is not ideal.
It’s actually a crummy solution.
But I can operate the GFUI from my phone again.
In other news, Disney+ is adding an advertisement-supported tier.
So there’s that to look forward to, as well.

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