GFUI "stuck" - but not really


#1

Was waiting on a simple cut to upload… Screen was stuck on “uploading”… I waited a few minutes, got up to check the machine (other side of the room) and the light was flashing as if it were ready to run. pushbutton Burn run went as normal.

Just an FYI that maybe some of those times when it appears to be stuck, it might just be a browser/computer glitch, but the GF and GF-Cloud are functioning properly.


#2

Mines done this a few times over the past couple of weeks (stuck on uploading). With auto save functioning, you can refresh the page and then click the print button and it will pull up the time estimate and preview.


#3

Thanks for letting us know. I’ll make sure to pass this on to the appropriate team.


#4

We’re seeing this, too, and we are looking into it.

I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!


#5