So my glowforge is kind of messed up right now, I tried to make something that I know prints correctly and turned to the gift of good measure. It turns out I somehow overwrote the file with a logo for the Seattle Mariners. Is there a way to get that file back?
Select everything in the file. Delete. Hit the … button on the upper menu and click reset design.
WOW! Perfect that worked. Thanks!
Now if only my glowforge could cut.
Is your material flat or being held down?
Are your lenses and mirrors clean?
Are you using a custom material, and entered its measured thickness into the GFUI?