It arrived a little over two weeks ago and I wasn’t able to use it much at first due to timing of a major event I was hosting. But what little I have done, at least half of my cuts have not gone through, even on proofgrade draftboard. I thought I must be doing something wrong, so I gave up on it till I had more time to devote. Fast forward to today. I’ve tried some 1/8” Purple Heart and that was a pain. So I went back to draft board and it still doesn’t cut through. Plus is jumps off the track half the time, wasting any progress it made.
It jumps off the track all the time. I tried calibrating the camera 3 times and all three times, the print head jumped off the tracks causing me to waste two entire pieceS of draft board as well as my time. I’ve got Zeiss wipes and have cleaned the lens… though it shouldn’t be dirty since I’ve hardly used the unit.
We have made sure the surface is level as well. There’s nothing on the tracks either.
It jumps the tracks around 8 minutes into the video.