So my original GF Pro (shipped December 17th) arrives with a shattered lid.
I had 2 choices, get a refurb unit within 10 days or wait 4+ weeks to get a new one. Although this isn’t was I was hoping for, it seems to be out of anyones control based on high volumes of ordering.
However, what bothers me is that they started my one year warranty the day the original one shipped. So now my a warranty is wasting away for something I have never used or even own at this point (I returned the broken one already). How can they do this?
The warranty should be started when the machine is registered to me during the boot up process.
Who can I contact to make this right?
Open to thoughts or opinions