Machines are stuck in scanning and the designs page is not loading.
Multiple people in the discord are reporting this.
Machines are stuck in scanning and the designs page is not loading.
Multiple people in the discord are reporting this.
Having the same issues. Really need to get these cuts done… By far the biggest flaw of a service based cutting program.
Down over here too. “This is taking longer than usual. Please try reloading the page.”
Yep - Doesn’t load
It’s a Google outage.
Entertainingly, I am attending a Google Cloud training event with a few hundred people who just got seated and… well. We might not be doing any hands-on labs.
Feel like this has been happening every other week now so frustrating
My first time in 4 years with Glowforge. Shocking for me.
Interesting. We use the cloud for other things at work and nothing else is down.
Well, came to see if it was just me… can’t run the cuts I so badly need right now
Same here. Frustrating. I need to finish some products for my customers that were supposed to ship today. I like Glowforge, but there needs to be some way to directly connect even if it’s a complicated rarely used option connected with a cable. Cloud-based, web app with wireless connectivity is nice until it doesn’t work. There needs to be a workaround in my opinion. Otherwise this is just a hobby laser and not suitable for anyone who needs to do actual production and meet deadlines… And maybe it is only meant for hobby use. I need to start my research for a laser meant for production environment. (open to suggestions )
Also here is the status page for others wanting to see if there is any update: https://statuspage.glowforge.com/
It’s happening with Safari too.
It’s not a browser problem. Google Cloud services are broken, which has taken down half the internet.
still down…
How long do these types of things take to resolve?
Looks like just about every site on the front page of Down Detector spiked at about the same time. Corroborates the theory that it is Google and not Glowforge who need to address the outage. The good news is they are hemorrhaging money during the outage and will have a strong incentive to fix it quickly.
Etsy reports apparently use it to as I cannot print anyone’s packing slip.
Yup, can’t print my packing slips on Etsy. That’s when I realized it wasn’t a Glowforge problem.
I checked Down Detector also. Google Cloud is having issues. UPS & USPS both were down too.