Glowforge appears to be down

Machines are stuck in scanning and the designs page is not loading.

Multiple people in the discord are reporting this.

2 Likes

Having the same issues. Really need to get these cuts done… By far the biggest flaw of a service based cutting program.

3 Likes

Down over here too. “This is taking longer than usual. Please try reloading the page.”

3 Likes

Yep - Doesn’t load

3 Likes

It’s a Google outage.

Entertainingly, I am attending a Google Cloud training event with a few hundred people who just got seated and… well. We might not be doing any hands-on labs.

12 Likes

Feel like this has been happening every other week now :sweat_smile: so frustrating

4 Likes

My first time in 4 years with Glowforge. Shocking for me.

6 Likes

Interesting. We use the cloud for other things at work and nothing else is down.

3 Likes

Well, came to see if it was just me… can’t run the cuts I so badly need right now

4 Likes

Same here. Frustrating. I need to finish some products for my customers that were supposed to ship today. I like Glowforge, but there needs to be some way to directly connect even if it’s a complicated rarely used option connected with a cable. Cloud-based, web app with wireless connectivity is nice until it doesn’t work. There needs to be a workaround in my opinion. Otherwise this is just a hobby laser and not suitable for anyone who needs to do actual production and meet deadlines… And maybe it is only meant for hobby use. I need to start my research for a laser meant for production environment. (open to suggestions :slight_smile: )

Also here is the status page for others wanting to see if there is any update: https://statuspage.glowforge.com/

9 Likes

Are you getting this error message

6 Likes

It’s happening with Safari too.

3 Likes

It’s not a browser problem. Google Cloud services are broken, which has taken down half the internet.

5 Likes

still down…

2 Likes

How long do these types of things take to resolve?

2 Likes

Getting this one, non-stop…

2 Likes

Looks like just about every site on the front page of Down Detector spiked at about the same time. Corroborates the theory that it is Google and not Glowforge who need to address the outage. The good news is they are hemorrhaging money during the outage and will have a strong incentive to fix it quickly.

6 Likes

Etsy reports apparently use it to as I cannot print anyone’s packing slip.

2 Likes

Yup, can’t print my packing slips on Etsy. That’s when I realized it wasn’t a Glowforge problem.

2 Likes

I checked Down Detector also. Google Cloud is having issues. UPS & USPS both were down too.

3 Likes