Hi Glowforgers, my beloved Basic (MacArthur) Turned off while on yesterday and now won’t turn back on.
Here’s what I have done:
- Unplugged and plugged something else into the power strip (powerstrip is green showing power and the socket being used works to power other items)
- Plugged Glowforge Basic henceforth named (MacArthur) directly into wall that has power - would not turn on
- Traded out the power cord with the powercord from my Glowforge Plus (MacArthur) still wouldn’t turn on.
Nothing appears to be cracked or broken all belts appear intact. No sounds made it just went to sleep like it is in a coma,
John (Please help)
Fourtantely for our biz I bought a Plus back up 1 month ago used that is doing great,