Glowforge came damaged

So after two years of waiting 2 of 3 packages came fine. But the last package took extra time. And it came

curious on how long the journey to have this problem fixed but thought we would try all three options out there to contact support. Thanks ahead and hope we can get a speedy resolve.

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Oh no! I’m so sorry your Glowforge arrived damaged.

I see you already emailed us about this and I’ve followed up there with next steps, so I’m going to close this topic.

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