I’ve submitted a cancellation to support@glowforge.com but wanted to know if there are additional steps I can take to cancel my pre-order.
Nothing that anyone on the forum can do for you.
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Do you know what the average response time for a refund might be ?
Nobody does. Right now it appears it’s taking them way over a week to respond.
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Maybe that’s what Dan means by “better than ever”? I’ve always thought there should be a dictionary that translates for the common folk, CEO speak.
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Better than ever, because they no longer expose how long it takes to respond by being integrated here.
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