Glowforge delivery charges: €575 extra costs on reciept

I just git stung with a €575.12 additional charge to my glowforge, is this normal?

Yes, it is VAT and customs duties.

Is everyone getting similar charges, I thought it would be $170 from the last email we had?
Also UPS wanted cash not card.

What email was that?

What is the VAT rate where you live? It should be at least that multiplied by the amount you paid for the GF plus shipping if you live in the EU.

Looks like I overlooked the 21% tax rate … it will be delivered tomorrow now I have the cash on me.
I’m sure GF/Dan can understand the annoyance of the long delay, the endless hollow apologies, and now extra charges for those of us naive to purchasing from the US

On a non-pro I got a +/- €450.
I order things from outside the EU all the time, so yes, this is normal.

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I just had to pay 528 euros today at delivery, so yes it is simillar!

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You can call UPS and pay by credit card even on the day of delivery


Thanks for the answers everyone. I’m so sorry it wasn’t clear.

I’m going to close this thread - if you have any additional questions, go ahead and post a new topic. Thanks for letting us know about this!