Hello!
I have added two student users to use the school glowforges and when they login they get a screen that says “Which of these applies to you?” with the options of having purchased a glowforge or “I want to be added…” They have already been added and we waited a day to see if the accounts would sync. I have a million other students who have connected. Any suggestions on what to do?
Thank you!
This is something that only Glowforge staff can address. The forum is simply other owners, and we can’t offer much help for individual accounts. Glowforge support staff no longer monitors the forum.
Could you have hit a limit to the number of users that can be added to a machine for education? The regular non-edu ones only get two guests (unless that’s changed?).
Hmmmm maybe? I didn’t realize there was a limit. But I can try that.
But also it doesn’t look like I can delete users…