Today I fired up the forge after a day off and within a minute or so of engraving, the laser just ghosted me. Gone. The unit acted as if it were still engraving but it was not. I cancelled the print (which seemed to take longer than normal for the machine to actually stop working) and tried again, several times. A few times I would get the yellow light AFTER cancelling the print. I live in Hawaii so the temperature is not as issue. But just incase we re-cleaned all fans, vents etc. And while we were at it we cleaned the lens, mirror and everything in between. Many more tries later and still no laser beam, but did also get the purple light a few times. I’m not sure what that one even means. Did my laser tube just die on me?? I’ve had my basic for approximately 1 year 5 months-ish. Help! I sent an email to support but I’ve heard horror stories on response times and well,
I’m still praying there’s something I haven’t checked yet and it’s an easy fix seeing as how I have orders to make.
Oh, and yes, the power is set to FULL so it’s not an issue of that.