Glowforge hitting left wall

Hello, my Glowforge is hitting the left side wall after completing the beta calibration program. I have tried everything I can think of including running the re-calibration again, holding the button until it turns teal then turning off and re-centering and cleaning thoroughly. Any advice, tips or tricks? I have a project commitment I need to fill and am very frustrated.

The head might have gotten bumped or moved while the machine was turned on and now it’s lost it’s location information. Turn the machine off. Gently move the head underneath the lid camera, then turn the machine back on and let it run through the startup calibration completely.

That will sometimes reset the information. If it continues to be a problem it might be some other issue.


I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.