Glowforge in Kentucky

Is there anyone using a Glowforge Pro in a school in Kentucky. My school is a part of the Kentucky K-12 network, and we are having trouble connecting to wi-fi and the cloud. I have read extensively on the community chats. My tech guy at school wants to know if there are any users in Kentucky schools that can give us suggestions. TIA

Have you sent him this?

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Probably need firewall settings to be changed.

where in Ky are you?

I’m in Louisville.

Taylorsville - Spencer County Middle School

Yes, he has this information. Thank you!

wow just up the road a ways. :slight_smile:

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.