Well, I ordered a Glowforge a couple of weeks ago. To my surprise it was supposed to arrive Thursday then Friday, then Saturday. I called FedEx many times and got nowhere. Now it says tomorrow night. I spoke with FedEx 3 times already today and they said the package is lost and they need to do a trace. I know this isn’t Glowforge’s problem as they shipped it. What is irritating me (and I didn’t know this until now) is that I can’t actually call someone at Glowforge and tell them what is going on. I have to email, which I have done twice now. I have no idea what is going to happen here.
Will Glowforge support actually get back to me? FedEx is calling it lost, Glowforge is a robot and I am out 4K. Maybe I do a refund request and get something else or maybe that’s me talking crazy because I am so frustrated right now. Someone talk some sense into me please