So as I wait for my 3rd unit to come. I’m stuck using this machine… It’s now stuck on scanning… Can you guys assist… This is getting to be a joke… Can I get an update on my delivery for my new one… I asked for it to be here this week and not a peep from you guys…
I would love my money back if this machine is not here by friday.
I will also be writing up my BBB review on your company, on your facebook, twitter, I will send smoke signals to let people know what you do to ALL of us customers. I have pages of complaints from tons of other unhappy buyers… I’m sure your future buyers are unaware of your company practices. I will not go away… .
I love being a pain in the ass because I’m not out much since I have my real laser an Orion.
I was DUMB by falling for your commercials at 3am lol
What can I say???
But seriously - You guys sold me a brand new Junker- Then send me a refub? And now I’m supposed to get a whole brand new unit when ALL I want is my money back…
I’m honestly done playing… .You guys can’t really hurt me any more than you have… So it’s war - Until I get either my money back or a tracking that shows a Friday delivery… I’m gonna start talking to EVERY person that is interested in buy an over priced forge and explain that they can get better lasers for much cheaper (even with a rotary for cups!) and also lasers that don’t break down constantly and then when they do break down, you have to wait a long time for support and most likely have to ship your unit back and then wait weeks for a replacement. In that time - Your business goes under because you trusted a laser that you cant fix on your own…
My orion from CHINA - is 100% fixable from my house and does not leave. I bought two tubes as back ups for the price glowforge charges to inconvenience you by forcing you to send in your laser to them for repairs… When I can do it myself QUICKER no downtime in my business…
Clearly glowforge wants to see people fail by selling lemons and also by forcing people to be tied into their repair service. VERY greedy company…
Hopefully I get my money back so I can just vanish and never speak or think about glowforge again… But I swear on all of my 343 brothers that I lost on 9/11 and also I got injured on that day and became disabled - That I will take from your pockets more than the chump change you took from me… Hell I could of had TWO working Orions right now, for the price that I paid for this Hobby toy! If I didn’t believe in buying American… I would of never invested in your company… It’s such a shame that a overseas laser can out perform your company!
Hell, Even their customer service is amazing!! They sent me a photo of my laser getting on a cargo ship because I was worried… So not for nothin… You guys have A LOT to learn from them…
Especially how not to rip people off with faulty equipment…
I just WANT TO WORK
Tracking or Refund -
While I wait… I’m going to go see how many people, I can change their mind about buying this useless junk that you guys are going to clearly force me to be stuck with… So I might as well have some fun now… I’m done with broken promises… Game on…
My goal - To take 50k out out of your pockets since you keep taking money out of mine…
I do not care what you have to do to make this happen… frankly - IT would be best if you went down to your warehouse and ripped off a packing slip going to some unsuspecting poor person and slap my name on it and refund THEM and give me theirs… I don’t want other people to suffer like me. I’m disabled and very upset…
So this machine has went from cutting issues, Fan issue, Coolant issue due to poor workmanship at your company and now - STUCK Giant paper weight… Another Quality product from the team at glowforge!! Round of applause ladies and gentlemen