Glowforge not connecting to Devices, sits at "Waiting for you to connect..."

I’m trying to connect my GF to my laptop, I get the green light, go to wifi, connect on GL, it connects, then just says “Waiting for you to connect…”. I’ve tried it on 2 different laptops as well as my iPhone and it happens on all of them. Someone thought it could be the GlowForge Internet card. I would really appreciate any help.
Thank you :slight_smile:

See if this helps.

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I’ve already tried this several times, didn’t help. :disappointed: Thanks

So you connected your laptop to the GF’s network; then did you select your wifi network from the list? It sounds to me like you missed that step.

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I’m sorry to hear you ran into trouble during setup. I see you already emailed us about this, and I just followed up there with some next steps. I’m going to close this thread so we can continue working on it via email.