I’ve used Safari since I got the Glowforge. Now everything else will open up except the Dashboard. What is going on? Did I miss some sort of update? Another used told me they are having the same problem.
I downloaded FireFox and it is working with that.
I’m glad you found a work around, but my safari is working fine. Is this from a phone or ipad?
1 Like
I haven’t been able to use Safari on the iPad for the forum or the app since they changed the website a month ago.
I’ve been using Safari all along. I find Safari gets hung up sometimes. My suggestion: Keep it up to date and every now and then, restart your machine (you may find you need to force close your Safari in order to do so).
Hi @hennesseyhandmade, I’m sorry to hear that you ran into trouble. We need a bit more information to investigate. Please do the following:
- Go to https://www.whatismybrowser.com/
- Click the link underneath “Share my system info with tech support”
- Copy the highlighted link
- Reply to this, and paste in the link provided
This will help us understand the circumstances around your error so we can work on it for you.
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.